993ok believes entertainment is best enjoyed in control. Our responsible gaming policy is designed to keep you safe while delivering the best possible experience.
When online gaming and betting cross the line from entertainment into habit, they can take a serious toll on your finances, mental health, and family life. At 993ok, responsible gaming is not just a policy — it is our commitment to every user.
At 993ok, your enjoyment and safety matter equally to us. That's why we've built an environment where you can set your own limits, take breaks whenever you need, and access support at any time. Gaming should be fun, not a burden.
Online gaming is growing rapidly in Bangladesh, and so is the need for awareness. 993ok follows international standards to promote responsible gaming and encourages every member to build healthy gaming habits.
Remember — gaming is a form of entertainment, not a source of income. Never spend more than you can afford in the hope of winning.
993ok's responsible gaming policy is built to keep you safe, protect minors, and prevent gaming addiction. We want you to start every session with a smile and end it feeling satisfied.
993ok provides users with a range of powerful tools and features to support responsible gaming.
You can set your own daily, weekly, or monthly maximum deposit limit. Once set, that limit cannot be exceeded, so financial control always stays in your hands.
Temporarily suspend your account for anywhere from 24 hours to 30 days. Take a break, clear your head, and come back refreshed.
If you feel gaming is getting out of control, voluntarily lock your account for 6 months to 5 years. Your account cannot be reactivated during this period.
Set a session time limit for yourself. When the time is up, 993ok will remind you and give you the option to end the session automatically.
Age verification through KYC is mandatory when registering at 993ok. No one under 18 is permitted to open an account or play — this is a strict, non-negotiable rule.
Set a daily or weekly maximum loss amount in advance. Once that limit is reached, gaming stops automatically — keeping your savings protected.
If you notice the following signs, they may be early indicators of gaming addiction. Be aware and act early.
If any of these signs apply to you, please reach out to the 993ok support team or consider self-exclusion.
Spending more than your daily budget on gaming and placing bigger bets to chase losses.
Feeling irritable, anxious, or unable to focus when not gaming.
Spending hour after hour gaming and having no time left for family or work.
Withdrawing from friends and family and prioritizing gaming over social life.
Hiding your gaming habits from family or close ones.
Falling into a cycle of betting more and more in an attempt to recover a previous loss.
Answer the following questions honestly. If more than 3 answers are yes, pause and seek support.
If 3 or more of your answers are "Yes", please contact our support team. We won't judge — we're just here to help.
Following these simple habits will keep gaming enjoyable and safe at all times.
You can activate any of these features at any time from your account settings.
Set a daily, weekly, or monthly maximum deposit limit from your account settings. Limit reductions take effect immediately.
You'll receive periodic pop-up notifications showing how long you've been playing and how much BDT you've spent.
Temporarily close your account for 24 hours to 30 days. You won't be able to log in or make deposits during this period.
Permanently close your account for 6 months, 1 year, or 5 years. This period cannot be cut short.
Gaming stops automatically once a set loss amount is reached. The most effective way to keep financial losses in check.
Set a maximum session duration. When time is up, you'll get an automatic reminder and be logged out.
No one under 18 is permitted to open an account or play at 993ok. Age verification is mandatory at registration, and any suspicious account may be called in for verification at any time.
If any family member is a minor, keep your device and account secured with a password. Always log out before sharing your device.
Allowing a minor to use your account will result in permanent account closure.
| Subject | Description | Active hours |
|---|---|---|
| Lowering your deposit limit | Daily / Weekly / Monthly | Instant |
| Raising your deposit limit | After 24 Hours Only | 24 Hours |
| Cooling-off period | 1 Day to 30 Days | Instant |
| Self-Exclusion | 6 Months to 5 Years | Instant |
| Loss Limit | Daily / Weekly | Instant |
| Session Time Limit | 30 Minutes to 8 Hours | Instant |
Answers to questions you may have about responsible gaming.